Frequently Asked Questions
Everything you need to know about your Thrivin style journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping and handling fee.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are Thrivin garments ethically manufactured?
Yes, we partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all artisans involved in our production process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How can I track my package?
Once your order ships, you will receive an email containing a unique tracking number and a link to monitor your package's progress in real-time.